Scott Morrison has announced that the Federal Government will be easing restrictions on some elective surgery effective Tuesday 28 April, including IVF services. Rainbow Fertility will be recommencing all fertility services in line with this directive.
We understand that this has been a challenging time for all you and we want to thank you for your ongoing support. Please be reassured that social distancing and safety measures continue to be in place to ensure the safety of our patients and staff at all times.
Please call 1300 222 623 to discuss your options and to get started on your journey towards parenthood today!
During these difficult and unprecedented times, we are here to support each and every Rainbow Fertility patient in any way we can. Your wellbeing is very important to us. We encourage you to give us a call to discuss your options or any other questions you may have at this time.
Please rest assured that for those who may have embryos, eggs or sperm in storage, our experienced and expert scientists will continue to ensure they remain safe. We will be ready and waiting for you to continue your fertility journey, as soon as we can in the coming months.
Rainbow Fertility will continue to consult with patients via phone and video conference. You can contact us on 1300 222 623 for further information on the limited services available.
Whether you are a new or one of our existing patients there are a number of matters we can assist you with over the phone including (and not limited to):
On Thursday 2nd April 2020, Victoria State Government issued a COVID-19 directive stating that certain categories of elective surgery (including elective surgery procedural aspects of IVF) have been suspended. Rainbow Fertility will continue to offer phone and video consultations until further advise is received in Victoria. However, patients who are currently ‘in-cycle’, or who require urgent stimulation and cryopreservation for oncofertility will be able to continue their treatment. If you are mid-IVF cycle, please speak with your fertility specialist directly for advice and direction.
The Victoria State Government has also provided the following recommendations:
In these unprecedented times, we want to ensure you are provided with the most up to date information.
For any patients currently undergoing treatment, The Health Minister, Greg Hunt and the Chief Medical Officer, Brendan Murphy have indicated that patients who, as of today (25 March 2020, 1.00pm), have started an IVF cycle will be allowed to complete their treatment, this includes fresh and frozen cycles. Please contact your treating fertility specialist or clinic for further advice.
We are continuing to liaison with Federal and State Governments and we will continue to provide any important updates as they are made available.
We will continue to provide phone and online (skype etc) consultations. Contact us on 1300 222 623 for information on the limited services available.
According to the Royal Australian College of Obstetricians and Gynaecologists (RANZCOG, 29 March 2020). At this time, pregnant women do not appear to be more severely unwell if they develop COVID-19 infection than the general population, however pregnant women should be considered a vulnerable or at-risk group. It is expected that the large majority of pregnant women will experience only mild or moderate cold/flu like symptoms. However, detailed information regarding the impact of COVID-19 infection on pregnant women and their babies is limited by the recency of the disease emergence.
To view the RANZCOG guidelines for pregnant women, please visit www.ranzcog.edu.au/statements-guidelines/covid-19-statement for more detailed information and or speak with your treating clinician about your personal circumstances.
Guidance from the Fertility Society of Australia can also be found here: www.fertilitysociety.com.au/home/fsa-statement-covid-19/.
All fertility treatment can recommence as of 28 April 2020.
It is okay if you wish to cancel your cycle and prefer to wait. We can work with you and your specialist to manage your future treatments.
Yes, you are able to continue your cycle and proceed with the transfer. Please discuss with a Rainbow Fertility specialist your treatment options.
If you get sick mid-cycle and it is suspected that it is due to COVID-19, firstly, you will need to notify your treating clinician and GP. To ensure your health and the health of staff we may need to cancel your cycle until after you have been in self-isolation and/or after you have been tested.
We would ask that you seek medical advice regarding your personal circumstances and consult with your treating specialist so we can manage your care accordingly.
Your embryos are cultured and incubated in our laboratory under strict conditions. Additionally, your embryos are cultured in your own individual dish. Our laboratories have specialised air filters and are restricted to only laboratory staff. All staff at Rainbow Fertility are screened daily.
As mentioned above, your embryos are incubated in their own individual dish in a special media. If embryos are frozen during this time, as per usual procedure, all surfaces and equipment are wiped down between patients before the next freezing event.
Your embryos are safely stored in individual straws in liquid nitrogen at -196 degrees.
Given all people returning from overseas to Australia are required to self-quarantine for 14 days, your treatment cycle will need to be delayed until a later date as we cannot manage your cycle without having any direct contact with you.
The Queensland Government recently restricted all non-essential cross-border travel between Queensland and New South Wales due to COVID-19. This restriction commences at 12.01am Thursday 26 March 2020.
If you reside in NSW this could impact your fertility treatment.
Rainbow Fertility is pleased to advise, the Queensland Government have confirmed that cross-border travel for medical treatment purposes at our Robina Clinic is allowed.
In an effort to help minimise the travel required for you, Rainbow Fertility can:
As a result of the above changes, you will now only be required to attend our Robina clinic for your procedure. For this, we will provide you with a letter from your fertility specialist to state you are travelling for medical purposes. We request that you please contact our Patient Services Team on 1300 859 116 to obtain a copy of this letter before attending your appointment.
Rainbow Fertility is continuing to monitor the Department of Health alerts and provide any important updates to patients as soon as they are available. For additional information on COVID-19 please visit www.health.gov.au
As is the case for all health services, Rainbow Fertility is implementing a range of safety precautions to minimise this risk, these include:
Scott Morrison announced on 21st April 2020, that the Federal Government will be easing restrictions on some elective surgery effective Tuesday 28 April, including IVF services. Rainbow Fertility will be recommencing all fertility services in line with this directive.
In the event of the hospital associated with your clinic closes, our sister clinic City Fertility has its own off-site procedure centres/day hospital in the following locations:
If you must withdraw from fertility treatment because of an actual or suspected COVID-19 exposure before the egg collection or transfer, Rainbow Fertility will not charge you any out-of-pocket fees. If you have collected medication, please store this as per directed and this can be used for a future cycle when it is safe for you to proceed with treatment.
In the rare circumstance that your treatment is not Medicare-eligible, then a small cancellation fee will be charged equivalent to the Medicare bulk-billed rate. This covers any costs incurred e.g. ultrasounds, blood tests etc.
Whether you are a new or continuing patient there are a number of matters we can assist you with over the phone or online including (and not limited to):
Our sister clinic, City Fertility, has a comprehensive education e-book full of important information fertility treatment including a number of remote learning support videos which we can share with you to watch from your home. These videos include information on understanding the menstrual cycle, the fertility window, the IVF process including starting treatment, giving injections and egg retrieval, embryology and embryo transfer.
We have a dedicated and experienced team to provide you with guidance and support throughout the process. Feel free to contact our friendly team to discuss any questions you may have and learn more about the options available to you.